DeckBuilder Pro support

For account, billing or software help, contact support@x-crewtools.com.

When reporting a software issue

• Include your project name.
• Describe the exact steps that produced the problem.
• Attach a screenshot if the issue is visual.
• Include dimensions and the specific framing/stair/railing settings involved.

Billing

Members can use the Stripe billing portal from the member dashboard to update payment information or manage the subscription.